What does 'Re-manufactured' mean?
All parts are rebuilt with new seals, teflon rings, o- rings; the interiors of the part are micro-finished to spec. The part is lubricated and resprayed to black finish. Parts are 100% OEM.
What is your Warranty Policy?
Our warranty is a parts only warranty and does not cover labor or any other additional costs or expenses. Shipping is not covered. We warranty all steering racks to be free from defects in material and workmanship for a period of from the date purchased. This warranty does not apply to inner tie rods or boots, improper installation or accidental damage. This warranty covers the rack pinion only. This warranty does not cover any expenses incurred in the removal and / or reinstallation of the auto part. Specifically, this warranty does not cover labor. This warranty is offered only to the original purchaser of the part. This warranty does not apply, and will be voided, if the auto part sold has been damaged by abuse, misuse, accident, neglect, or alteration, or if it has been repaired by anyone other than us. Shipping both ways will be the responsibility of the purchaser. This warranty does not cover boots or tie rods due to road hazard. Bent Shafts are not covered. If the auto part sold should prove defective in material or workmanship within the warranty period, return the auto part to us, postage prepaid both ways, along with your sales invoice. Serial Number of the part must match the original invoice. This warranty is limtited to one replacement per lifetime and is non-transferable. Your dated invoice will establish your eligibility for the warranty. We will, at our option, replace or repair the unit free or charge and send it to you using the label provided. THE LIMITED WARRANTY SET FORTH ABOVE IS EXCLUSIVE AND NO OTHER WARRANTIES OR ANY KIND, WHETHER STATUTORY, ORAL, WRITTEN, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THE CONSUMERS EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY AND GARO AUTO REPAIR INC's ONLY OBLIGATION ARISING OUT OF OR IN CONNECTION WITH BREACH OF WARRANTY SHALL BE THOSE STATED HEREIN. WE EXPRESSLY DISCLAIM LIABILITY FOR INCIDENTAL AND CONSEQUENTIAL DAMAGES CAUSED BY THE AUTO PART SOLD. This warranty gives you specific rights, and you may also have other rights which vary from state to state. In addition, some states do not allow limitations on how long an implied warranty lasts, and some do not allow the exclusion of limitation of incidental or consequential damages. Accordingly, limitations as to these matters contained herein may not apply to you. Auto Parts Additional Warranty GARO AUTO REPAIR (herein called GARO), warrants to the original purchaser, that each remanufactured or new auto part sold by GARO shall be free, under normal use, from any defects in material and/or workmanship, subject to the following terms and conditions: DEFINITIONS: AUTO PART: As used herein, the term auto part shall mean: a remanufactured or new auto part supplied by GARO. TERMS: 1. Unless otherwise noted on original invoice, the auto part warranty term shall be the duration of the original purchaser's ownership of the vehicle; or in the case of an extended warranty company, the duration of the extended warranty contract. At no time shall this be for a term of less than 12 months. The warranty is not transferable. 2. In the case of a drive axle or rack & pinion auto part, the boot/ tie rods are not warrantied due to road hazard. STANDARDS: Subject to limitations contained herein, GARO at its option, shall repair or replace the auto part within the warranty term subject to GARO's approval, without charge to the owner/user. LIMITATIONS: This warranty applies only to the auto part supplied by garo. This warranty shall not apply to, or include any of the following: 1. Repair or replacement required as a result of any accident, misuse, road hazard, tampering or disassembly. 2. Any GARO auto part used for competition or related purposes. 3. Any GARO auto part used on an off-road or fleet vehicle. 4. Any GARO auto part which has been repaired or remodeled by any person other than an authorized installer, or to which any device or accessory not conforming to O.E.M. specifications have been installed. 5. Any GARO auto part on which the periodic maintenance services required by the original manufacturer have not been performed. 6. Any GARO auto part failing as a result of failure to replace a different faulty component or failure to flush power steering system thoroughly before installation. 7. Warranty shall not apply to ANY repairs and/or replacements not authorized by GARO. LIMITED LIABILITY: The liability of GARO under this warranty is limited solely to the repair or replacement of the defective parts. GARO shall not be liable for any incidental, special, consequential, or exemplary damages, or for any service not expressly provided for herein, relating to or arising from GARO products. Examples of excluded charges are labor time for alignment, fluids, and rental car reimbursement. LIMITED WARRANTY: This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability, of fitness for a particular purpose, on the part of GARO, or the dealer installing the GARO product. No dealer, nor any agent or employee thereof, is authorized to extend or enlarge this warranty.
What is a Core/Core-cash-back?
The core component is the old part. We offer a core cash back program in order to ensure the old part is sent to us. Core payments are done once per week back to the original form of payment.